Thank you for choosing Leafy Planet. Here is important information about our shipping policy:
1. Order Processing:
Orders are typically processed within 5-7 business days. During peak seasons, processing times may vary. Once your order is shipped, you will receive an email confirmation with tracking information.
2. Shipping Locations:
Leafy Planet currently ships to [list of countries or regions]. If your location is not on our shipping list, please contact us, and we will do our best to assist you.
3. Shipping Methods:
We offer standard and expedited shipping options. Shipping times and costs will be calculated at checkout based on your location and chosen shipping method.
4. Free Shipping:
Enjoy free standard shipping on orders over [amount]. Free shipping eligibility is based on the total after discounts and before taxes.
5. Customs and Duties:
For international orders, customs duties and taxes may apply upon arrival in your country. Leafy Planet is not responsible for these fees. Please check with your local customs office for more information.
6. Order Tracking:
Once your order has shipped, you will receive a tracking number via email to monitor the status of your delivery.
7. Shipping Delays:
While we strive to ensure timely deliveries, unforeseen circumstances like weather, holidays, or customs may cause delays. Leafy Planet is not liable for these delays.
8. Address Accuracy:
Please ensure that your shipping address is accurate and complete to avoid delivery issues. Leafy Planet is not responsible for lost or delayed items due to incorrect addresses.
9. Contact Us:
If you have any questions or concerns regarding your order or our shipping policy, please contact us at [support@leafyplanet.net].
Thank you for supporting a greener planet with Leafy Planet.